360. of IDA
IDA Business Solutions Pvt. Ltd. is a specialized value solutions partner of Dassault Systèmes in India and also an authorized re-seller of zSpace Inc. that provides the 3D learning experiences through AR / VR technology. IDA Business Solutions is a recognized technology and market leader in the field of Digital Product Development, Process Development, Integration and Automation with over 20 years of domain experience in 12 different manufacturing industry segments. It's all about delivering more than a box or a CD. It's all about giving better customer value proposition. IDA's philosophy is uncompromised customer support which is why we have a separate and dedicated support team composed of highly trained and previously experienced field manufacturing engineers. We have alliances for both commercial and academic entities so we can bridge the skill gap to provide our industry with better trained engineers and our students an actual picture of our industry so they in turn can choose their preferred field of mastery. IDA's technical staff are all highly trained, manufacturing experienced, certified and most important customer oriented engineers.
We have done away with a lengthy per product focus type of customer support process and made each and every engineer trained in all our flagship products to enable them to respond to any customer concern, anytime and for whatever type of application. While this process requires continues investment on our side, the returns through an impressive customer satisfaction level and an exponential growth in services renewal rate shows our formula clearly works. Let us know how we can help you.